All communications are converging. Voice, data, video, conferencing, messaging, contact management, calendaring, e-mail – it can all come together over a unified communications platform.
WHAT DO THESE ADVANCES MEAN FOR YOUR ORGANIZATION?
They mean people and information can be connected faster and more efficiently, improving your customer experience and your competitive advantage.
TRADITIONAL, IP, & MOBILE TELEPHONY
Whether you have an existing system or need a new solution, we offer enterprise telephony system installation and service that ensures reduced costs, ease of use, and quality of service.
VOICE, FAX, & UNIFIED MESSAGING
NetCentra can install and support stand-alone voice or fax messaging systems. But we can also help you design and realize a unified messaging system that leverages a single inbox for all voice, fax, and e-mail messages.
LOCAL, LONG DISTANCE, & INTERNET SERVICE
Maximize the value you get from your service provider. We can help audit plans, conduct bill reviews, recommend new providers, and facilitate negotiations.
MOVES, ADDS, & CHANGES (MACS) & SUPPORT SERVICES
Let NetCentra help with moves, adds, and changes so your core IT staff can stay focused on critical activities. All of your hardware, software, and service support agreements can be rolled up into a package that we help manage so you know exactly who to call when you have a problem.
DMARC & M.P.O.E. EXTENSION
You can select your carrier of choice and let NetCentra handle the details. We can help extend central office telephone lines, ISDN, PRI, T1, DS3, SIP, and metro fiber.
CALL CENTER SERVICES
We can help you design a solution that optimizes call distribution flexibility, easily integrates voice and data, and supports cutting-edge recording and reporting.
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